Contact Us
Not sure if a part fits your equipment? Need help identifying a part? We're here to help before you order.
Send us a message
We typically respond within a few hours during business hours.
Business hours
Monday – Friday
8:00 AM – 5:00 PM MST
Before you contact us
Have your equipment model number and the part number (if known) ready — it helps us confirm compatibility much faster.
Returns & exchanges
Wrong part? We offer hassle-free 30-day returns on all uninstalled parts in original packaging.
Frequently asked questions
Quick answers to the most common questions.
How do I know if a part fits my equipment?
Every product page has a compatibility table listing exact models the part fits. If your model isn't listed, contact us before ordering and we'll confirm compatibility.
How fast do orders ship?
In-stock orders placed before 2 PM MST ship same day. Most customers receive their parts within 2–5 business days depending on location.
Do you sell OEM or aftermarket parts?
Both. Each product listing clearly states whether the part is OEM (original manufacturer) or an aftermarket replacement. Both options are quality-checked before listing.
What is your return policy?
We accept returns within 30 days of delivery for uninstalled parts in original packaging. Contact us and we'll send a prepaid return label.
Can you help me identify an unknown part?
Yes — email us a photo of the part along with your equipment make and model. We identify unknown parts regularly and can usually help within a few hours.
Do you offer bulk or trade pricing?
Yes — pool service professionals and companies ordering regularly can contact us about trade accounts with volume pricing and net-30 terms.